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Updated guide to help businesses welcome customers with assistance dogs

 

VisitBritain have updated Take the Lead, our popular guide to welcoming customers with assistance dogs. The guide explains what your legal duties are to assistance dog owners under the Equality Act 2010 and how you can meet them, often at no additional cost. It also provides answers to frequently asked questions such as whether you can refuse access to an assistance dog in a dining area.

 


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